Turn Off Audio Enhancements

Creation date: 12/27/2022 1:47 PM    Updated: 3/5/2024 12:46 PM   audio genesys
If you are having issues with audio, make sure Audio Enhancements are turned off.

1. In Windows, open Settings, then under System, click the Sound section.

2. Next to Headset (yours may be called something different), click the >

3. Next to Audio enhancements, select Off

4. Click the Test button to verify it is working. Restart the app that you were having issues with (Zoom, Teams, or Edge/Chrome), or restart the computer.