Email Transition Procedure – Webmail Users

Creation date: 12/5/2022 10:15 AM    Updated: 12/5/2022 10:15 AM   email

Due to a major outage with our email provider (Rackspace) we will need to switch to using legaleaseplan.com for sending emails. Any new email sent to your old legalaccessplans.com email will be forwarded to your new address. Once the issue is resolved by Rackspace, we will combine old emails with new emails, but in the interim we will use the old webmail site (apps.rackspace.com) to access any email you received before Sunday Dec 4, and use the Outlook website (outlook.office.com) to send and receive any new emails.

Accessing old emails and calendar – apps.rackspace.com

1. If you normally access emails from webmail, you should still be able to log in to https://apps.rackspace.com to view any email sent before today.

Accessing new emails and sending email – Outlook Website

1. Open your web browser of choice (Edge, Chrome, or Firefox) and go to https://outlook.office.com
2. Click the Sign in button on the top right and login using your_email@legaleaseplan.com, then click the Next button.

3. Enter the password you currently use to login to Microsoft Office, SharePoint, and Teams.

4. Click Yes on the Stay signed in? box.